Cancellation policy

Purchase Options Cancellation Policy

Subscriptions

When you purchase a subscription, you will receive recurring deliveries based on the delivery frequency you select at checkout.

Your payment method will be securely stored, and you will be charged automatically for each shipment unless you pause, skip, reschedule, or cancel your subscription before the next billing date.

You may manage your subscription at any time through your customer account or by using the link provided in your order confirmation email.

Changes or cancellations must be made before your next scheduled order is processed. Once an order has been processed or shipped, it cannot be canceled.

Please refer to our Returns Policy for additional information on returns and refunds.


Pre-Orders

When you purchase a pre-order, you are reserving a product that is not yet available for immediate shipment.

Payment is collected at checkout unless otherwise stated. Your order will be fulfilled once the product becomes available and ships according to the estimated timeline provided on the product page.

Once a pre-order has been placed, processed, or shipped, it can no longer be canceled. Pre-orders are final.

If there is a significant change to the expected shipping timeline, you will be notified and given the option to cancel your pre-order.

Please refer to our Returns Policy for information on returns and refunds.